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Scheduler job in Didcot
The vacancy number is:
SCH-JAB
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Scheduler job in Didcot
Didcot (Hybrid)
Recruitment Solutions, the leading recruitment agency in South Oxfordshire, are working with a market-leading and extremely successful business. Due to continued growth, we are looking for an experienced Scheduler to join the well-established team, based out of Didcot.
This Scheduler job in Didcot is suited to candidates who have excellent customer service and administration skills. The ideal candidate will have scheduling experience, although this is not essential. There will be a number of outbound calls to be made alongside inbound calls to answer, so experience in operating the telephones is essential.
The successful candidate will be responsible for developing and managing appointment schedules, using bespoke software to optimise planning and scheduling processes, and ensuring the correct Operative is deployed to customer sites.
Upload your CVJob summary
- Didcot (Hybrid)
- 40 hours per week
- Temp-to-perm
- 28,840
About the role
As a Scheduler, your responsibilities will include:
- Developing and managing appointment schedules.
- Using bespoke software to optimise planning and scheduling processes, ensuring the correct Operative is deployed to customer sites.
- Managing the delivery of jobs allocated to operatives.
- Overseeing the scheduling of reactive works, ensuring tasks are assigned to the appropriate resources based on location, expertise and response time targets.
- Monitoring job progress through to completion.
- Escalating issues related to jobs, clients or Trade operatives to management.
- Maintaining full audit trails.
- Making outbound calls and answering inbound calls as required.
This Scheduler job in Didcot will involve managing schedules and monitoring job progress, while ensuring tasks are assigned to the appropriate resources. The role will also involve customer contact through both inbound and outbound telephone calls.
About you
Experience working in a scheduling role is beneficial but not essential. We are looking for someone who has:
- Excellent customer service and administration skills.
- The ability to prioritise and self-manage workload.
- Experience in operating the telephones.
- A can-do attitude, always doing the right thing, not the easy thing.
- A team-player approach, with a willingness to assist other departments where required.
If you’re keen to join a company who can offer a brilliant career path, within a business that truly values its team, please apply to this Scheduler role below or call Recruitment Solutions on 01235 811544 between 8am-5pm Mon-Fri.
