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Customer Service Advisor
The vacancy number is:
customer service advisor
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Customer Service Advisor
Didcot
Recruitment Solutions have been working in partnership with a market leading distribution business for a number of years. Due to huge growth (30% in the last year!) we are looking for a number of Customer Service Advisors to join the team on a PERMANENT basis.
Upload your CVJob summary
- Didcot
- 9am-5pm (flexibility can be offered) hours per week
- Permanent role
- 23,500-26,500
About the role
As part of this role, you would be able to work from home 3 days a week once training has been completed (approx 12 weeks).
Key Responsibilities:
- Answering customer emails and phone calls.
- Resolving any issues with deliveries or products
- Answering any general enquiries in regards to the services on offer
- Data processing and inputting onto a bespoke CRM system
- Preparing and processing orders
- Liaising with different departments to ensure a smooth service
Candidate Expectations:
- Friendly, bubbly, confident personality.
- Experience in customer service is advantageous, but not essential
- Ablility to resolve issues in a calm & professional manner whilst remaining empathetic
- Strong computer skills (MS Outlook / Excel)
Working Days, Hours & Salay:
- Monday – Friday
- 9am – 5pm (approx) – some flexibility can be offered
- £23,500 p/annum (+ performance bonuses, allowing up to £26,500)
- 5% annual christmas bonus (profit dependant)
- 2 days working in the office, 3 days working from home (once training completed)
About you
If you’re interested in this role please click on “Apply” or call Recruitment Solutions on 01235 811544
