Receptionist job in Brentwood

Job summary

• Brentwood
• 8am-5pm, 40 hours per week
• Temporary role
• 12.60

About the role

In this Receptionist job in Brentwood, you will provide a professional and dedicated reception service while ensuring the reception area operates efficiently and presents a positive image of the organisation.

Key responsibilities include:

• Welcoming and assisting all building users and visitors in a warm, professional, and timely manner.

• Presenting a consistently professional and positive image to both internal and external customers.

• Building and maintaining strong relationships with customers, colleagues, and building users.

• Responding to enquiries and resolving queries or complaints via phone, email, and general correspondence.

• Developing an understanding of customers’ core business activities.

• Maintaining high safety and hygiene standards within the reception area.

• Following a clear desk policy and ensuring the reception area is tidy, well-presented, and fully stocked at all times.

• Maintaining accurate visitor records, including visitor numbers, departments visited, and host details.

• Ensuring all visitors are informed of building security and evacuation procedures.

• Providing general information about the premises and local area, including taxi bookings, nearby transport, parking, and restaurants.

• Managing security and telecommunications systems where required.

• Handling incoming and outgoing deliveries efficiently.

• Adhering to all security, confidentiality, and data protection procedures.

• Carrying out additional administrative or office duties as reasonably required.

This Receptionist job in Brentwood requires someone who can manage multiple responsibilities while maintaining a professional and welcoming reception environment.

About you

To be successful in this Receptionist job in Brentwood, you should have previous experience in a customer service or front-of-house position and be confident dealing with people at all levels.

Key requirements include:

• Previous experience in a customer service or front-of-house role is essential.

• Excellent interpersonal and communication skills, both written and verbal.

• Confidence communicating with colleagues, staff, and customers at all levels.

• Experience using visitor management, telephone, or helpdesk systems is beneficial but not essential.

• Ability to work both independently and as part of a team.

• Strong organisational skills with the ability to prioritise workload effectively.

• Confidence using computers and standard office systems.

• Excellent people skills, including active listening and the ability to build positive working relationships.

This Receptionist job in Brentwood would suit someone who enjoys providing a professional first impression, supporting visitors and colleagues, and maintaining high standards in a busy reception environment.