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Order Management Co-Ordinator Job in Weybridge

Weybridge

Recruitment Solutions have been proudly working with this globally recognised business for over five years. Due to continued growth, they are looking for an Order Management Co-Ordinator to join the well-established team in Weybridge.

This Order Management Co-Ordinator job in Weybridge offers an excellent opportunity to join a busy and supportive environment where you will play a vital role in providing administrative support to the wider team. The position involves managing consumer direct orders, carrying out reporting activities, and performing invoice verification tasks while maintaining high levels of accuracy and communication.

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Job summary

  • Weybridge
  • 9am - 5:30pm hours per week
  • Temp-to-perm
  • £30k - £33k DOE

About the role

As an Order Management Co-Ordinator, you will support the day-to-day management of consumer direct orders and ensure all related processes are completed efficiently and accurately.

Key responsibilities include:

  • Monitor and manage the status of consumer direct orders
  • Utilize an order book to manage consumer direct orders effectively
  • Ensure accurate pricing for all orders
  • Set up and maintain reserve management according to established guidelines
  • Address consumer direct queries and communicate with end users through the online portal
  • Confirm receipt of orders to all relevant parties
  • Manage changes to delivery orders between consumers and the warehouse
  • Oversee back orders and monitor the status of orders
  • Monitor and initiate any claims due to damaged or lost stock
  • Resolve delivery issues with the warehouse and liaise directly with the consumer

This Order Management Co-Ordinator job in Weybridge requires strong organisational skills and the ability to manage multiple priorities within a fast-paced environment. You will work closely with both internal departments and external consumers to ensure a smooth order management process from start to finish.

About you

To be considered for this Order Management Co-Ordinator position, candidates should have previous experience using Microsoft packages and be confident working with detailed reporting and administration tasks.

Candidate requirements:

  • Working experience with Microsoft packages, particularly Word and Excel, including v-lookups, charts, and pivot tables
  • Strong organisational skills and the ability to prioritise workload
  • Excellent verbal and written communication skills
  • Ability to work collaboratively within a team as well as independently

This Order Management Co-Ordinator job in Weybridge would suit someone who is organised, detail-focused, and confident managing administrative processes within a busy commercial environment.

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