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Technical Scheduler

Blackburn

Our client in Blackburn, is looking to recruit a Technical Scheduler for a permanent position based out of their offices. Our client prides them selves on a five star service every time. So the ideal candidate will have a passion to succeed and offer the same quality service.

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Job summary

  • Blackburn
  • 40 Hours per week Monday to Friday hours per week
  • Permanent role
  • Full-Time
  • 19,500 Per Year

About the role

Schedule PPM and reactive works to the correct skilled engineers, ensuring contractual KPI’s are met

Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource

Carrying out jeopardy management with our engineers and sub-contractors to ensure 95% of all task are completed, if not rescheduled in a timely manner

Logging and assigning jobs on our CAFM systems Plan-on, and ensuring our clients systems are continuously updated

Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested

First point of contact for engineers and Contract Managers regarding scheduling queries

Ensure CAFM systems are up to date at all times, extracting key information when requested

Responsible for the ‘On Call Rota’ ensuring that an engineer is available to cover each engineering discipline for ‘out of hours’ work

Running weekly reports for the whole team to ensure visibility of performance of the contract

Carry out general administrative duties in line with the departmental policies & procedure

Provide support to the National Customer Service Manager for new starter training and any further training to the Help desk team

Liaise with the National Customer Service Manager, to discuss the daily/weekly plans taking place, highlighting any Business critical event

To take reasonable care for the health and safety of him/herself and others who may be affected by their acts and omissions and to co-operate with his/her employer so far as is necessary to enable them to carry out their statutory duty

About you

At least 2 years experience in a similar role

Excellent communication skills both with colleagues, customers and staff

Organised and successful in team management, delegation and influencing

Good geographical knowledge of the UK

Good all round IT skills and proficiency in MS Office products including Word, Outlook and Excel

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